TECHNICAL BULLETIN #325 Rev. - 8/13/98

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TITLE  : Tips (Solutions of the Week)
PRODUCT: RapidRemote, All version(s)
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TITLE: ErrMsg: A File Required to Run Rapid Remote Host was not Loaded or 
Cannot be Found.

The information in this document refers to:

Procomm Plus 32, version(s) 4.5

SYMPTOM:  When running Procomm Plus for Windows 4.5 Remote Host, it reports ' 
A File Required to Run Rapid Remote Host was not Loaded or Cannot be Found.'  
Remote host works, but you get the message every time you try to run Remote 
host.  If you search for the file, VILRC.VXD, it is there and has the proper 
6/5/97 4:50AM date and time stamp.  Uninstalling and reinstalling does not 
have any effect on this error message.

RESOLUTION:  Procomm failed to add a key to the Windows 95 registry during 
installation.  The missing registry key is located in 

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD   

In that branch there should be a key of ILREM.  If it is not there, this key 
must be created in order for Remote host to run.  There are several ways to do 
this and two of them are listed here, you should use whichever method you feel 
comfortable with.  

WARNING: Using Registry Editor incorrectly can cause serious problems that 
may require you to reinstall Windows 95. Quarterdeck cannot guarantee that 
problems resulting from the incorrect use of Registry Editor can be solved. 
Use Registry Editor at your own risk.

It would be a very good idea to make a backup of your registry before 
continuing with these steps.

1) Preferred method:  Cut the example below starting with REGEDIT4 and ending 
with the  00000000 and paste into a new Notepad or Wordpad document.  Save it 
as  ILREM.REG.  Verify that the path in the example matches your path.  The 
example uses the default path for your WINDOWS\SYSTEM directory.  If it is not 
correct in the example, correct it in the pasted version and save the changes. 


NOTE:  The  double backslashes after C:, WINDOWS, and SYSTEM are NOT 
mistakes, that is the format you must use.  Only correct the text part of the 
file if windows is installed in some other directory.  
Exit notepad and import to registry by double clicking on the ILREM.REG file 
from explorer.
####Begin Cut####
REGEDIT4

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\ILREM]
"StaticVxD"="C:\\WINDOWS\\SYSTEM\\vilrc.vxd"
"Start"=dword:00000000
###End Cut######

Reboot the machine and now you should be fine.

2) Manually recreate the entry.  Run regedit and go to the following branch:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD

Highlight the Vxd key and go to Edit | New | Key and create a key called 
ILREM.   Highlight the new ILREM key.  It should contain a String value named 
(Default)  with (value not set) in the data field. Go to Edit | New | DWORD 
Value and create a DWORD Value called Start with the default in the data 
field.  Go to Edit | New | String value and create a new string value called 
StaticVxd with the path to the driver (usually C:\WINDOWS\SYSTEM\vilrc.vxd.) 
in the data field.
It is very important to verify that the path you put here in the registry 
matches your path to the vilrc.vxd file exactly, otherwise this will not 
work!
Reboot the machine and now you should be ok.


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