TECHNICAL BULLETIN #121 - Rev 1.10 (8/30/96) ============================================================================== TITLE : Fax Annotation FAQ (Frequently Asked Questions about Fax Annotation) PRODUCT : Procomm Plus 4.x, 3.x ============================================================================== Q: Does saving an annotated fax by importing images result in larger files requiring large amounts of disk space? A: Yes. For example, a received fax that has been annotated by importing one bitmap and merging, may force a 35K file to grow to 78K. Both this file and the original will be on your hard drive totaling 113K. To save hard drive space, periodically clean up the fax subdirectory by removing outdated or unneeded fax files. Q: Why does an imported image appear distorted? A: A graphic image only displays in the number of colors supported by a video system. For example, standard VGA is limited to 16 colors. If using this driver, displaying an image saved in a 256 colors (8-bit) format may result in a distorted image. Upgrade the video driver in order to display 256 colors. Q: Why is a fax image received in only black and white, when the original fax contains colors? A: Group 3 faxing only supports black and white. Q: Why am I unable to import an image in the form of a TIFF file? A: Procomm Plus converts the TIFF file format by using a conversion program. NOTE: There are several standalone programs for converting graphic formats. HiJack supports most formats and converts several vector formats to bitmaps. ImagePals (from U-Lead systems) converts between bitmap formats including BMP, EPS, JPG, PCX, TGA and TIFF. Windows Paintbrush will load a file in either BMP or PCX and save it in either format. ============================================================================== To ensure that you have the latest version of this document, compare its revision number to that of the same document on any of our support sites. This technical bulletin may be copied and distributed freely as long as it is distributed in its entirety and it is not distributed for profit. Copyright (c) 1996 Quarterdeck All rights reserved. ==============================================================================