TECHNICAL BULLETIN #46 - Rev 1.00 (8/1/96)

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TITLE   : Fax Polling
PRODUCT : PROCOMM PLUS for Windows 2.xx
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This document describes Fax polling and its use in PROCOMM PLUS for Windows
2.x.

FAX POLLING: A DEFINITION
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Fax polling, in its generic form, is simply a list of faxes available for
retrieval at a single request.  In most situations this is used as a method
for new information dispersal.

For example, ACME Sales has remote offices distributed throughout the state.
Each morning, the remote offices have status reports to send to the home
office.  If each remote office attempts to send in its status report at 7:00
am, all but one of them is going to get a busy signal and be forced to retry
at a later time.  But if each remote office sets up a fax polling list with
its daily status report as all or part of the list, the main office can call
each branch office and request the faxes that are available for polling.

This example could also be reversed: Each afternoon, the ACME main office
creates a fax polling list containing a company wide status report.  On
Mondays, a weekly newsletter is also included.  Each of the remote offices can
call up and request these documents at their leisure.  NOTE:  Unlike a FaxBack
system which allows the caller to request a specific fax and therefore
requires prior knowledge of available faxes, each polling request causes the
transmission of all documents in the polling list.

FAX POLLING IN PROCOMM PLUS FOR WINDOWS 2.X
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SETTING UP A FAX POLLING LIST
To set up the fax polling list described in the second example with PROCOMM
PLUS, the ACME main office would do the following:

1. From the Fax menu, choose the Files for Polling option.

2. Click on the Browse push-button.  Highlight the files to add to the
   polling list and click on the OK push-button.

3. In the "Send Faxes When Polled" section, click in the On radio button to
   enable it.  This will also set PROCOMM PLUS's Auto Answer feature to
   include fax.

4. Click on the OK push-button.  Depending on the file types selected for
   the fax polling list, you may be prompted to activate the associated
   applications' print functions to generate fax files if Windows is unable
   to do it.

POLLING A REMOTE SITE
To place a call to another system and poll that site for faxes, perform the
following steps:

1. From the Fax menu, select the Send Fax option.

2. Click on the Dialing Directory... push-button, select the entry you wish
   to call, and click on the OK push-button.

3. Click on the Time & Options push-button.

4. Check the Poll Remote checkbox located under the Delivery Time section.

5. Click on the Send push-button.

SPECIAL OPTIONS
When setting up a fax polling list in PROCOMM PLUS for Windows 2.x, you have
two more options not discussed in the previous examples:

AUTO
When enabling fax polling, you can turn it On or set it to Auto. If you set
to Auto, any faxes received after you have enabled fax polling will be added
to the fax polling list. This is very useful as a method of collecting faxes
to be polled by another site.

REMOVE FROM POLLING LIST ONCE POLLED
If the Remove from polling list once polled checkbox is enabled, the fax
polling list will be cleared each time the system is polled.  This is often
used in conjunction with the Auto setting discussed above to create a simple
form of fax forwarding.

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